Easy VPN – Privacy Policy

Last Updated: November 28, 2025

Welcome to Easy VPN (“we”, “our”, or “the Service”).

Your privacy and data security are extremely important to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have when using our services.

By accessing or using Easy VPN, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Voluntarily

Email address (if provided for support, subscription, or account-related features)

Information you send us when contacting customer support

Transaction/Subscription information (we do NOT store full payment details; processing is handled by Google Play)

1.2 Minimal Data for Service Operation

We follow a strict No-Logs Policy. This means:

❌ We do NOT collect or store:

Your browsing history

Websites visited

IP addresses of websites or destinations you access

DNS queries

Connection timestamps

Bandwidth usage

Any VPN session activity linked to you

We may collect minimal diagnostic and performance data only to improve service stability, such as:

App version

Device model and OS version

Connection success rate

Crash logs

Anonymous server load indicators

This data cannot be used to identify you and is never linked to your VPN usage.

2. How We Use Your Information

We use collected information solely for the following purposes:

To operate and maintain the VPN service

To ensure reliable connections and performance

To diagnose and fix technical problems

To improve app stability, speed, and compatibility

To process payments/subscriptions (via Google Play)

To provide customer support when you contact us

We do NOT:

Track your activity

Monitor your network traffic

Sell your personal information

Use your data for advertising or marketing

3. Data Storage and Security

We apply industry-standard encryption and security controls to protect all stored data.

Any personal data (e.g., email) is stored separately from diagnostic data to ensure anonymity.

We retain data only for as long as necessary to provide the service or comply with legal requirements.

If you request data deletion, we will delete it in a reasonable timeframe.

4. Third-Party Services

We may use trusted third-party providers for services such as:

Cloud hosting

Server operation

Crash analytics

Payment processing (Google Play)

These providers may access data only to perform their functions and must comply with strict confidentiality and data-protection obligations.

We do NOT share any VPN activity logs with third parties—because we do not create or store such logs.

5. International Data Transfers

Because VPN services rely on a global server infrastructure, your information (such as anonymized diagnostics) may be processed on servers located in other countries.

We ensure appropriate safeguards are in place to protect your data.

6. Your Rights

Depending on your location and local privacy laws, you may request to:

Access the personal data you provided

Correct or update personal information

Request deletion of your personal information

Withdraw consent to data processing

To exercise these rights, please send an email to our support team.

7. Children’s Privacy

Easy VPN is not intended for children under the age of 18.

We do not knowingly collect personal information from minors.

If you believe a minor is using our service, please contact us so we can take appropriate actions.

8. Cookies and Web Tracking (For Website Use Only)

If you visit our website, we may use cookies to:

Maintain login sessions

Save preferences (e.g., language)

Provide basic website functionality

We do NOT use cookies to track online behavior or collect sensitive personal data.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.

All updates will be posted with a new “Last Updated” date.

If changes are significant, we may provide additional notice via email or in-app alert.

Continued use of the service indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions, requests, or privacy concerns, please contact us:

Email: guonanhenz15546@gmail.com